Returns & Exchanges

We want you to love your natural beauty routine, which is why we offer a 30-day satisfaction guarantee on all our botanical products. If a formula isn't the right fit for your skin or hair type, we are happy to facilitate a return or exchange for a full refund.

1

Initiate Your Request

Log into your account portal or email our support team with your order number to request a prepaid return shipping label.

2

Prepare the Package

Securely pack the items in their original eco-friendly packaging, ensuring lids are tightened to prevent any leaks during transit.

3

Ship It Back

Affix the provided return label to your box and drop it off at any authorized carrier location within 7 days of receiving the label.

4

Receive Your Refund

Once our team inspects the return, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing